Invite your team
Go to Team → Members & Settings and send an invitation to each colleague’s work email. They sign in with that address and land straight in the chat. Each member takes a seat. Seats are what you’re billed for, so remove people who’ve left to free theirs up.Invitations go to one person at a time, to the address you enter. If someone doesn’t receive one, ask them to check their spam folder before you resend.
Organisation settings
Also under Team → Members & Settings:- Your organisation’s details and branding
- Who can see what
- Seat count and usage
Keep an eye on client conversations
Team → Conversations shows your team’s chats, so a manager can see how briefs are being handled, pick up an enquiry when someone’s away, and share what good looks like.Search insights
Analytics → Search Insights shows what your team and your clients are actually looking for:- Search volume over time, and which days are busiest
- The most searched regions, cruise lines and ports
- Demand by country
- Which members are most active
A cruise assistant on your own website
Workspace → Widgets puts a Widgety assistant on your agency’s site, so visitors can search cruises and hand over to your team. You’ll find the install snippet for your web developer, a domain allowlist so it only runs on your sites, and a preview to check it before it goes live.Website widgets aren’t switched on for every plan. If the page shows the feature as unavailable, speak to your account manager.