Widgety AI Assistant FAQ
Access, everyday use, account and billing.
AI Connector (MCP) FAQ
Setup, results, prices, privacy.
Connector troubleshooting
When something isn’t working.
Plans and billing
Trials, seats, invoices, failed payments.
The questions we’re asked most
What is Widgety AI?
What is Widgety AI?
An AI cruise assistant built for travel agents and agencies. It uses live data from Widgety’s cruise API to answer cruise questions, compare ships, find pricing and write client quotes, all in one conversation.You can use it in your browser, inside your own AI assistant, or through the API.
Who is it for?
Who is it for?
Travel agents, agencies and holiday operators that sell cruises. It answers client questions instantly, finds the right sailing and drafts the copy, without opening a dozen browser tabs.
What data does it use?
What data does it use?
Widgety’s cruise data API: real-time pricing, live availability, ship specifications, itineraries, deck plans and expert-written content covering hundreds of ships across all the major lines.
Is the data reliable?
Is the data reliable?
Yes. Answers come from the Widgety API, the industry standard, backed by our expert-curated cruise content.Fares move, so confirm price and availability with the cruise line before booking.
Can I brand it for my agency?
Can I brand it for my agency?
Yes. Widgety AI is fully white-label: the assistant’s name, colours, fonts, persona and response language can match your brand.In the Connector, you can also ask it to pick up your branding from your website for client proposals.
How does the free trial work?
How does the free trial work?
New organisations get a 14-day free trial with full access. If it isn’t right for you, cancel within the two weeks and you won’t be charged.
What does it cost?
What does it cost?
From £10 per user per month, including all features, live Widgety data and custom branding. The rate depends on team size, and larger agencies are priced individually. See Plans and billing.
Why didn't a search show every sailing?
Why didn't a search show every sailing?
A search returns up to 35 of the best matches, so a broad brief like “Caribbean 2027” won’t show everything that exists. Narrow it by month, cruise line, departure port or duration.
Why can't I see a particular cruise line?
Why can't I see a particular cruise line?
You only see the lines your agency is set up to sell. Ask “Which cruise lines can I sell?” to see your list, and contact your account manager to add one.
Can't find your question?
Contact Widgety support.